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Customer Success at Sapling

Benefit from our experience.

Sapling’s Customer Success team delivers personalized launch support, product training, and HR best practices advice to help People Operations teams get the most out of Sapling.

You’ll benefit from the expertise we’ve developed from partnering with hundreds of the world’s most innovative companies to create world class employee experience programs.


We're with you every step of the way.



Get everything you need to launch Sapling within your organization in a smarter way: fast, easy, and aligned with your employee experience strategy.



Benefit from our experience partnering with hundreds of innovative companies, and utilize proven strategies to drive adoption and results.



Take your organization to the next level with the help of our consulting and professional services.



Customer Onboarding

We accelerate time-to-value and ensure a successful launch of Sapling that’s aligned with your employee experience goals.


Customer Enablement

We provide quality training and learning resources to help you succeed at each stage of your company’s journey with Sapling.


Customer Success

Our Strategic Business Reviews promote best practices and identify strategies to drive employee adoption of Sapling.


Customer Support

Our Customer Support team provides timely and responsive support to keep you connected and your business growing. Our support team is available, Monday-Friday 7am-6pm PST.

Customer Quotes

“Sapling saves our team tens of hours in admin and communications per new hire, and ensures new hires have a consistent and technology-enabled onboarding.”

Mike Molinet

"Sapling’s investment in the success of our employee experience program was incredible. They were highly responsive and took extreme care to ensure we were achieving our HR technology goals."

Mina Yoo
People Operations at Course Hero

"Sapling is setting the bar for HR technology and I cannot think of another HR tech platform where I’ve accomplished and developed the environment we dreamed of. Sapling also doesn’t abandon you once you’ve been implemented.  It’s been a game changer. Sapling dramatically improved our team’s ability to communicate and resolve potential problems with a new hire before they get to the office."

Lori Meeks
Senior Talent Business Partner

"There is no way we could've scaled so quickly without Sapling"

Sheila Egan
Cruise People Operations

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