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 Customer Story

How Beat upgraded their HRIS to a next-gen People Management Platform that their employees love

The Challenge 

Beat’s existing HRIS no longer matched the company’s need for growth and international scale.  As the Beat team continued to grow from 300 to 600 employees across 5 countries and 2 continents, the company required an HRIS that could deliver scalability, consistency and advanced reporting on Beat’s global workforce.

Beat was in the market for a modern People Management platform. Sapling’s next-gen HRIS platform focuses on providing a personalized, red-carpet employee experience for a modern, tech-savvy and international workforce. As a result, Sapling was the perfect match!

The Solution

Sapling’s deep integrations with HR, productivity and IT tools allowed Beat to automate several manual workflows across G Suite, Onelogin and Greenhouse’s Applicant Tracking System (ATS). By supercharging the efficiency of the People Ops Team + Hiring Managers, Beat saved significant time by automating candidate-to-new-hires flows and eliminating manual data entry.

The Sapling team supported Beat to build specialized time off, reporting and permissions policies for each of Beat’s geographically distributed locations. Sapling’s next-gen HRIS  provided advanced reporting and analytics, empowering Beat’s teams with the right tools to be successful.

The Results

With Sapling, Beat drove visibility, consistency, and automation across 390 new hires within the first year of partnership, including the automation of +10 workflows and HR Programs per employee across six integrated HR/IT platforms.

Sapling’s HRIS also saved approximately 7,500 hours through streamlining and automating employee on-boarding, transitions and offboarding - enabling Beat’s team to increase productivity, lift the weight off recurring “busywork” and refocus from People Admin to People Strategy.

With the transition to world-class HRIS,  Beat’s People Ops Team was able to design a modern, self-service employee experience - with over 2,000 time off requests and 183 employees leveraging the people directory and org chart. Local teams also configured Sapling to unique requirements, ensuring all teams worldwide had relevant and positive interactions with their People Management Platform.


Planning to enter rapid growth in headcount and office locations, Beat recognized their existing HRIS wouldn’t support the company’s growth into international markets and above 300 employees.
Furthermore, Beat’s previous HRIS wasn't able to match the company’s needs for flexibility and personalized employee experience, restricting and limiting the success of Beat’s international team. Employees from different countries were unable to have the same red carpet experience throughout the onboarding process. As a result, Beat relied heavily on manual data entry, without the ability to implement differentiated paid time off (PTO) policies per country to empower local teams.
As a result, Beat was in the market for a best-in-class HRIS platform for growing organizations, encompassing the functionalities modern mid-market companies deserve with seamless scalability and personalization. Sapling was a perfect match to support Beat’s growing and geographically specialized requirements!

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What is Beat?
Beat creates a new ride experience by connecting thousands of passengers with nearby available drivers in real time. Through the app, you can request a driver 24/7. Beat is more than an app that takes you from A to B. Our mission is to become part of people's everyday life by making transportation in the city more affordable, convenient, efficient and safe. The company was founded in 2011 and is part of the FREE NOW group, the ride-hailing joint venture of BMW and Daimler. Beat is currently available in Greece, Peru, Chile, Colombia, Mexico, with plans to expand to more cities in Latin America, and has a tech innovation center in the Netherlands.

Where do they work?

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Sapling’s next-gen HRIS delivered a strong employee experience while streamlining internal processes. The new experience, powered by Sapling, has provided a modern, user-friendly experience, empowering Beat’s team to reach their potential through automation, data and connectivity.

Another mission-critical capability of Sapling’s HRIS was the ability to set up differentiated PTO policies based on specific market requirements and the accessibility to make adjustments when necessary.  Another challenge was running multiple manual workflows across different data systems including G Suite, Onelogin and Greenhouse’s Applicant Tracking System (ATS). Sapling next-gen HRIS provided state-of-the-art automation, saving time and enabling Beat’s People Ops Team “... to keep track of tasks that need to be done, how much time each task takes and where there is room for improvement”, highlights Maria, Compensation & Benefits Manager at Beat. In less than a year, Sapling’s HRIS brought value to the Beat’s team with the luxury of spending less time on administrative work and more time on the critical tasks + ROI-generative people programs.

Finally, implementation and ongoing support was a key criterion for Beat. The personalization of Sapling’s HRIS platform along with Sapling’s ability to listen to Beat’s needs ultimately resulted in a successful solution. Sapling’s dedicated account management team ensured a smooth implementation, partnering with Beat at every step of the journey!

“The onboarding flow has helped all new hires make the manual and tiring process of collecting paperwork a fun and effortless task. By day one Sapling enables Beat to amplify employee engagement.”

Maria Koukou

Compensation & Benefits Manager


Transitioning to Sapling enabled Beat to scale internationally across multiple markets while maintaining visibility and control over HR processes and systems.

Beat highlighted another powerful benefit of Sapling’s HRIS platform with extended value not only for Beat’s People Ops Team as well as Beat’s employees  “the onboarding flow has helped all new hires make the manual and tiring process of collecting paperwork a fun and effortless task. By day one Sapling enables Beat to amplify employee engagement.”

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