Customer Stories

How Beat upgraded their HRIS to a next-gen People Ops Platform that their employees love

Beat’s existing HRIS no longer matched the company’s need for growth and international scale. As the Beat team continued to grow from 300 to 600 employees across 5 countries and 2 continents, the company required an HRIS that could deliver scalability, consistency and advanced reporting on Beat’s global workforce.



Beat creates a new ride experience by connecting thousands of passengers with nearby available drivers in real time. Their mission is to become part of people's everyday life by making transportation in the city more affordable, convenient, efficient and safe.

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Planning to enter rapid growth in headcount and office locations, Beat recognized their existing HRIS wouldn’t support the company’s growth into international markets and above 300 employees.

Furthermore, Beat’s previous HRIS wasn't able to match the company’s needs for flexibility and personalized employee experience, restricting and limiting the success of Beat’s international team. Employees from different countries were unable to have the same red carpet experience throughout the onboarding process. As a result, Beat relied heavily on manual data entry, without the ability to implement differentiated paid time off (PTO) policies per country to empower local teams.

As a result, the Beat People Operations team was looking for a best-in-class HRIS platform for their growing organization, encompassing the functionalities modern mid-market companies deserve with seamless scalability and personalization. Sapling was a perfect match to support Beat’s growing and geographically specialized requirements!

“The onboarding flow has helped all new hires make the manual and tiring process of collecting paperwork a fun and effortless task. By day one Sapling enables Beat to amplify employee engagement.”
Maria Koukou, Compensation & Benefits Manager


Sapling’s next-gen HRIS delivered a strong employee experience while streamlining internal processes. The new experience, powered by Sapling, has provided a modern, user-friendly experience, empowering Beat’s team to reach their potential through automation, data and connectivity.

Another mission-critical capability of Sapling’s HRIS was the ability to set up differentiated data collection requirements and PTO policies based on specific market requirements - and the accessibility to make adjustments when necessary.  Their previous challenge of running multiple manual workflows across different data systems was solved with Sapling's workflows, and Sapling's out-of-the-box integrations drove automation with G Suite, Onelogin and Greenhouse’s Applicant Tracking System (ATS).

Sapling next-gen HRIS provided state-of-the-art automation, saving time and empowering Beat’s People Ops Team to run great internal people operations. Marialena, Beat'sCompensation & Benefits Manager recalls...

“Sapling next-gen HRIS provided state-of-the-art automation, saving time and enabling Beat’s People Ops Team to keep track of tasks that need to be done, how much time each task takes and where there is room for improvement”

In less than a year, Sapling’s HRIS brought value to the Beat’s team with the luxury of spending less time on administrative work and more time on the critical tasks + ROI-generative people programs.

Finally, implementation and ongoing support was a key criterion for Beat. The personalization of Sapling’s HRIS platform along with Sapling’s ability to listen to Beat’s needs ultimately resulted in a successful solution. Sapling’s dedicated account management team ensured a smooth implementation, partnering with Beat at every step of the journey!


Transitioning from BambooHR to Sapling enabled Beat to scale internationally across multiple markets while maintaining visibility and control over HR processes and systems. 

Marialena highlighted that another powerful benefit of Sapling’s HRIS platform - a consistent employee experience, regardless of the timezone and department specifically “the org chart, which was always updated based on the data inputted allowing for all of Beat's employees to view and understand the organization structure, and access all profiles and understand fellow colleagues faster, giving a true feeling of unity even if they are not in the same market.” 

Using Sapling has surely increased productivity for Beat, shifting the focus from manual, administrative tasks to creative thinking and smart solutions. 

Marialena is excited about growing with Sapling and exploring additional capabilities “We would recommend Sapling to anyone because it’s a tool with huge possibilities, is adaptable, growing and adds tremendous value if you utilize it wisely.”

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