How AiFi Built a Global Employee Hub with Sapling’s People Operations Platform

As a rapidly growing organization, onboarding multiple new hires per month, managing spreadsheets through manual data entry became unreliable and time-consuming. Additionally AiFi’s People Operations team had a difficult time tracking both new hires and current employees. At the time AiFi’s did not have a buddy program or the ability to automatically disseminate employees training or track training completion and reporting. All this caused, on average, 1,250 hours of lost productivity for the People Operations team.

Specifically adding new hires to key systems meant back-and-forth emails to AiFi’s IT team - on average 520 hours of valuable time that could have been invested on strategic initiatives including developing people and building the product. Even after new hires were added to these systems, information was tediously tracked in spreadsheets. AiFi needed to find a solution, and fast.  

“We were spending 40% of our day answering questions for new hires and existing team members. This was creating a lot of friction between recruitment, People Operations and team members. People forgot there are other pieces that need to work - and it always comes back to the processes we co-create.

In September 2019, AiFi selected Sapling as a partner for the next stage of growth. 

With Sapling, AiFi was able to automate manual day-to-day tasks and transition from spreadsheets and paper forms to e-documents. Task automation empowered AiFi’s People Operations team to organize processes across different types of employees - full time and contract. Additionally, having Sapling as the employee hub provided access to information for all relevant stakeholders to create an excellent new hire experience from day one without all of the lost productivity.

AiFi was able to create a self-service PTO offering for employees and their managers. Additionally with Sapling, AiFi was able to not only save time and money in productivity, but also introduce innovative buddy programs and employee trainings. Through automated workflows, AiFi was able to disseminate employee training to complete internal trainings and development, assign training post onboarding, as well as track completions through reporting.